Once our system processes your
order, your products are inspected thoroughly to ensure they are in a perfect
After they pass through the
final round of quality check, they are packed and handed over to our trusted
Our delivery partners then
bring the package to you at the earliest possibility. In case, they are unable
to reach your provided address or at a suitable time, they will contact you to
resolve the issue.
How are items packaged?
We package our products in
boxes, which are covered in a plastic layer. Each individual product is
packaged in bubble wrap while fragile items like bottles are safely secured
with additional bubble wrap.
We pride ourselves on the
quality of our packaging.
What is the range of locations to which Aura De Purity ships their products?
Aura De Purity ships throughout
My order has been shipped. Now how can I track it?
Once your order has been dispatched, you will receive an email with the details of the tracking number and the courier company that is processing your order.
You can track the status of your package 24 hours after your order is dispatched from our warehouse.
We usually dispatch most orders
within 1-7 business days (excluding Sundays and public holidays)
Though, we keep 95% of our
catalogue in our inventory, certain products need to be sourced directly from
the brand itself so that we can live up to our promise of providing fresh, non-expired
While we are trying our best to
avoid this situation, these products might delay your order. However, in case
of international orders, product delivery may get delayed due to reasons
attributable to logistics, public holidays, etc.
If you are ordering our
products from a Mega Sale event, dispatches may be a bit delayed due to
increased volumes. We will target to dispatch all orders within 5 days of order
My order will be shipped in multiple shipments? What does this mean?
Don’t worry! This is a
completely normal situation. This just means that different parts of your order
may have simply been shipped from our different warehouse locations.
Rest assured, you will only
have to pay the shipping/CoD charge if applicable, on the first package you
Are there any shipping charges applicable on my order?
We have standard shipping
charges for most addresses.
India shipping charges – A flat
Rs.50 charge is applied to all orders below Rs.500, while there is free
shipping for all orders above Rs.500.
Your discount has been activated. It will be applied on checkout page.